Commercial Terms and Conditions
THESE TERMS AND CONDITIONS DO NOT AFFECT THE
STATUTORY RIGHTS OF ANY CONSUMER
1. DEFINITIONS &
INTERPRETATION
1.1 In these conditions, the
following words and phrases shall have the meanings ascribed to them below:
1.1.1 "Customer" means
the person or party who purchases the Products from the Seller;
1.1.2 "Seller" means UKSOFTWARETECH
LTD (Company Registration 12726915
VAT Registration number: GB360170040)
1.1.3 "Contract" means
any contract between the Seller and the Customer for the sale and purchase of
the Products, subject to and incorporating these conditions;
1.1.4 "Products" means any
Products agreed in the Contract to be supplied to the Customer by the Seller
(including any part or parts of them).
1.2 A reference to a particular
law is a reference to it as it is in force for the time being taking account of
any amendment, extension, application or re-enactment and includes any
subordinate legislation for the time being in force made under it.
1.3 Words in the singular include
the plural and in the plural include the singular.
1.4 A reference to one gender
includes a reference to the other gender.
1.5 Condition headings do not
affect the interpretation of these conditions.
2. ENTIRE AGREEMENT
2.1 Subject to any variation under
condition 2.3 the Contract shall be on these conditions to the exclusion of all
other terms and conditions (including any terms or conditions which the
Customer purports to apply under any purchase order, confirmation of order,
communication, specification or other document).
2.2 No terms or conditions
endorsed on, delivered with or contained in the Customer's purchase order,
confirmation of order, specification or other document shall form part of the
Contract simply as a result of such document being referred to in the Contract.
2.3 These conditions apply to all
the Seller's sales and any variation to these conditions and any
representations about the Products shall have no effect unless expressly agreed
in writing and signed by a director of the Seller.
3. ORDER PROCESS
3.1 All orders placed by the
Customer are subject to final acceptance by the Seller.
3.2 Following receipt of any
order, the Seller may send to the Customer an order acknowledgement detailing
the Products which have been ordered. This communication is not an order
confirmation or order acceptance from the Seller.
3.3 Acceptance of the Customers
order and the completion of the Contract between the Seller and Customer will
take place on despatch to the Customer of the Products ordered unless the
Seller has notified the Customer that the order has not been accepted or it has
been cancelled by the Customer.
4. DESCRIPTION AND PRICING
4.1 The description of the
Products shall be as set out on the Seller's website at the time the Customer
places an order.
4.2 All samples, drawings,
descriptive matter, specifications and advertising issued by the Seller and any
descriptions or illustrations contained in the Seller's website are issued or
published for the sole purpose of giving an approximate idea of the Products
described in them. They shall not form part of the Contract which is not a sale
by sample.
4.3 Every effort is made by the
Seller to ensure that prices shown on the Seller's website are accurate. If an
error is found, the Supplier will inform the Customer as soon as possible and
offer the option of reconfirming the order at the correct price, or cancelling
the order. If the Seller does not receive an order confirmation within 3 days
of informing the Customer of the error, the order will be cancelled
automatically. If the Customer cancels the order, or if the order is cancelled
automatically due to the expiry of the 3 day period, the Seller will refund or
re-credit the Customer for any sum that has been paid.
4.4 All prices are shown in UK £s
(pounds sterling) and unless expressly stated otherwise, include VAT (where applicable)
at the applicable current rates but exclude delivery charges.
5. DELIVERY
5.1 Delivery of the Products shall
be made:
5.1.1 to the Customers address;
5.1.2 at the Sellers sole
discretion, to any address specified by the Customer; or
5.1.3 by the Customer collecting
Products at the Seller's premises at any time after the Seller has notified the
Customer that the Products are ready for collection.
5.2 The Customer acknowledges that
it may be required by the Seller to provide proof address and identification
(in the form of photo identification) prior to delivery being made.
5.3 Any dates specified by the
Seller for delivery of the Products are intended to be an estimate and time for
delivery shall not be made of the essence by notice. If no dates are so
specified, delivery shall be within a reasonable time.
5.4 If delivery is made in
accordance with condition 5.1.3 above, the Customer shall take delivery of the
Products within 5 days of the Seller giving it notice that the Products are
ready for delivery.
5.5 If for any reason the Customer
fails to accept delivery of any of the Products when they are ready for
delivery, or the Seller is unable to deliver the Products on time because the
Customer has not provided appropriate instructions, documents, licences or
authorisations:
5.5.1 risk in the Products shall
pass to the Customer (including for loss or damage caused by the Seller's
negligence);
5.5.2 the Products shall be deemed
to have been delivered; and
5.6 If the Seller is requested to
re-deliver the Products following a failed delivery in accordance with
condition 5.5, the Seller reserves the right to make an additional charge for
such re-delivery.
5.7 The Seller may deliver the
Products by separate instalments. Each separate instalment shall be a separate
Contract and no cancellation or termination of any one Contract relating to an
instalment shall entitle the Customer to repudiate or cancel any other Contract
or instalment.
5.8 The Customer shall be required
to notify the Seller of any delivery shortages within 24 hours of delivery. If
the Customer fails to notify the Seller of any such shortages within this time
scale, the Customer shall be deemed to have accepted delivery of all Products.
5.9 For
all orders for delivery outside of mainland UK, Northern Ireland, the Channel
Islands and the Isle of Man. You acknowledge and agree that it is your
responsibility to arrange for a courier to deliver the goods to you, or
alternatively to collect the goods yourself from our premises. The seller is
willing on your invitation and as your agent to instruct a courier partner to
deliver the relevant goods on your behalf for the prices set out in our
delivery section. If you take up this option, you will enter into a direct
contract with the courier partner in respect of the delivery of the goods under
their standard terms and not with the seller, and you will be liable to the
courier partner to pay the Delivery Rate. The seller will (unless you instruct
us otherwise) collect payment of the Delivery Rate from you, and as your agent
pay such amount to the courier partner. Any liability in connection with such
delivery shall be between the courier partner and you, and shall not involve
the seller. Insurance against loss or damage isn’t provided. The customer
should arrange their own insurance against loss or damage. If you elect to
arrange for someone else to deliver the goods to you, or will collect the goods
from the sellers premises in the UK, you should make the appropriate election
and contact the seller to make arrangements for the goods to be made available
for collection. No collection of the Delivery Rate will be made by the seller
in these circumstances. Full details of the charges to mainland Europe and
Ireland are here.
6. RISK
6.1 The product will become the
responsibility of the customer from the time of delivery with the exception for
goods shipped outside the UK, Ireland and Channel Isles where the
responsibility is taken at the time of shipping.
7. PAYMENT
7.1 Payment for the Products by
the Customer can be made by any method shown on the Seller's website.
7.2 There is a surcharge of 1%
when paying with a credit card, this is to cover the cost of processing the
payment.
8. CUSTOMERS RIGHT OF CANCELLATION
UNDER THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS 2000
8.1 If the Customer purchases the
Products using the Sellers website or telephone number, the Customer may cancel
the Contract for any reason, but no later than 14 workings days after delivery
of the Products.
8.2 For the avoidance of doubt,
there shall be no right to cancel any Contract if the Products: (i) were
purchased on site at the Sellers premises; or (ii) software or extended
warranty items which have been opened or unsealed by the Customer; (iii) are
computers which have been registered in the Customers name with the
manufacturer.
8.3 The Customer may cancel the
Contract by writing to the Seller in this regard.
8.4 If the Customer elects to
cancel the Contract, they shall at their own cost return the Products to the
Sellers premises.
8.5 Whilst the Products are in the
possession of the Customer, the Customer shall be under a statutory duty to
take reasonable care of the Products.
8.6 If the Products are IT
equipment, the Seller will deem that the Customer has not taken reasonable care
of the Products if they have been damaged in the Customers possession, (or in
transit whilst being returned) or used and not subsequently restored to their
factory settings in accordance with the instructions issued by the Seller.
8.7 The Seller will refund the
purchase price within a period of 30 days from the date of cancellation.
However, if a Returns Authorisation Number was obtained in advance from the
Seller and detailed on any returns packaging, any refund made shall be expedited.
8.8 If the Seller delivered the
Products using a delivery service, the cost of such delivery service may be
deducted from any amount refunded pursuant to condition 8.7.
8.9 The Seller reserves the right
to make a "Service Charge" (which is advertised on the Sellers
website from time to time) if the Products are IT equipment and have not been
restored to their factory settings or that the Sellers deems that the Customer
has not taken reasonable care of the products in accordance with condition 8.6.
8.10 The Customer authorises the
Seller to recover the Service Charge by: (i) debiting any credit or debit card
of the Seller, immediately following any refund made pursuant to condition 8.7;
or setting-off the Service Charge against any refund made pursuant to condition
8.7.
8.11 The Customer acknowledges
that the Service Charge will compensate the Seller for any loss suffered by it
as a result of the Customers failure to take reasonable care of the Products in
accordance with conditions 8.5 and 8.6.
9. LIMITATION OF LIABILITY
9.1 The following provisions set
out the entire financial liability of the Seller (including any liability for
the acts or omissions of its employees, agents and sub-contractors) to the
Customer in respect of:
9.1.1 any breach of these
conditions;
9.1.2 any use made or resale by
the Customer of any of the Products, or of any product incorporating any of the
Products; and
9.1.3 any representation,
statement or tortious act or omission including negligence arising under or in
connection with the Contract.
9.2 Nothing in these conditions
excludes or limits the liability of the Seller:
9.2.1 for death or personal injury
caused by the Seller's negligence; or
9.2.2 under section 2(3), Consumer
Protection Act 1987; or
9.2.3 for any matter which it
would be illegal for the Seller to exclude or attempt to exclude its liability;
or
9.2.4 for fraud or fraudulent
misrepresentation.
9.3 Subject to condition 9.2 and
condition 9.3:
9.3.1 the Seller's total liability
in contract, tort (including negligence or breach of statutory duty),
misrepresentation, restitution or otherwise, arising in connection with the
performance or contemplated performance of the Contract shall be limited to the
Contract price; and
9.3.2 the Seller shall not be
liable for any direct, indirect or consequential loss (all three of which terms
include, without limitation, pure economic loss, loss of profits, loss of
business, depletion of goodwill and similar loss), costs, damages, charges or
expenses.
10. ASSIGNMENT
10.1 The Seller may assign the
Contract or any part of it to any third party.
10.2 The Customer shall not be
entitled to assign the Contract or any part of it without the prior written
consent of the Seller.
11. UNFORSEEABLE DELAYS
11.1 The Seller reserves the right
to defer the date of delivery or to cancel the Contract or reduce the volume of
the Products ordered by the Customer (without liability to the Customer) if it
is prevented from or delayed in the carrying on of its business due to
circumstances beyond the reasonable control of the Seller including, without
limitation, acts of God, governmental actions, war or national emergency, acts
of terrorism, protests, riot, civil commotion, fire, explosion, flood,
epidemic, lock-outs, strikes or other labour disputes (whether or not relating
to either party's workforce), or restraints or delays affecting carriers or
inability or delay in obtaining supplies of adequate or suitable materials,
provided that, if the event in question continues for a continuous period in
excess of 90 days, the Customer shall be entitled to give notice in writing to
the Seller to terminate the Contract.
12. EXPORT OF PRODUCTS
12.1 The Products may be sold by
the Seller for export from the United Kingdom. The Customer shall comply with
all applicable legislation and regulations and payment of any duties, import
taxes or other costs of import. If the Seller notifies the Customer that export
of the products into a country is prohibited under the Sellers export licences,
the Customer shall not supply or offer the Products for supply into or within
that country. The Customer shall obtain all licences, authorisations and
approvals required for export of Products from the United Kingdom or import
into any other country and shall indemnify the Seller against any liability in
relation to the Customers breach of any of the provisions of this condition 12.
12.2 For all orders for
delivery outside of mainland UK, Northern Ireland, the Channel Islands and the
Isle of Man All ownership, title and risk in goods will pass to you
immediately at the point and time at which such goods are placed at your
disposal at our premises in the UK. The prices payable for goods (as set out on
the delivery section of our website) are inclusive of UK VAT, but exclusive of
local taxes, import duties and clearances. You acknowledge and agree that the
seller has no liability to you in respect of any such taxes including VAT,
duties or clearances which may become payable, after the goods have been placed
at your disposal at our premises (in the UK). You and we each submit to the
exclusive jurisdiction of the English courts in relation to disputes arising
out of this Agreement.
13. GENERAL
13.1 Each right or remedy of the
Seller under the Contract is without prejudice to any other right or remedy of
the Seller whether under the Contract or not.
13.2 If any provision of the
Contract is found by any court, tribunal or administrative body of competent
jurisdiction to be wholly or partly illegal, invalid, void, voidable,
unenforceable or unreasonable it shall to the extent of such illegality,
invalidity, voidness, voidability, unenforceability or unreasonableness be
deemed severable and the remaining provisions of the Contract and the remainder
of such provision shall continue in full force and effect.
13.3 Failure or delay by the
Seller in enforcing or partially enforcing any provision of the Contract shall
not be construed as a waiver of any of its rights under the Contract.
13.4 Any waiver by the Seller of
any breach of, or any default under, any provision of the Contract by the
Customer shall not be deemed a waiver of any subsequent breach or default and
shall in no way affect the other terms of the Contract.
13.5 The parties to the Contract
do not intend that any term of the Contract shall be enforceable by virtue of
the Contracts (Rights of Third Parties) Act 1999 by any person that is not a
party to it.
13.6 The formation, existence,
construction, performance, validity and all aspects of the Contract shall be
governed by English law and the parties submit to the exclusive jurisdiction of
the English courts.
THE FOLLOWING ADDITIONAL TERMS AND CONDITIONS SHALL
APPLY IF THE CUSTOMER IS PURCHASING THE PRODUCTS IN THE COURSE OF A TRADE,
PROFESSION OR BUSINESS
14. DELIVERY
14.1 Conditions 5.1 and 5.2 shall
not apply.
14.2 Delivery of the Products
shall be made to the Customers business address.
15. PRODUCTS PURCHASED ON CREDIT
TERMS
15.1 In relation to any Products
purchased by the Customer using any credit facility granted by the Seller, the
Seller shall issue an invoice for payment with the Products.
15.2 The Customer shall pay any
invoice within 30 days of receipt. Time for payment shall be of the essence.
15.3 No payment shall be deemed to
have been received until the Seller has received cleared funds.
15.4 The Customer shall make all
payments due under the Contract in full without any deduction whether by way of
set-off, counterclaim, discount, abatement or otherwise unless the Customer has
a valid court order requiring an amount equal to such deduction to be paid by
the Seller to the Customer.
15.5 If the Customer fails to pay
the Seller any sum due pursuant to the Contract, the Customer shall be liable
to pay interest to the Seller on such sum from the due date for payment at the
annual rate of 8% above the base lending rate from time to time of the Bank of
England, accruing on a daily basis until payment is made, whether before or
after any judgment. The Seller reserves the right to claim interest under the
Late Payment of Commercial Debts (Interest) Act 1998.
15.6 Full legal and beneficial
title and ownership of the Products shall only pass to the Customer when the
Seller has received in full (in cash or cleared funds) all sums due to it in
respect of:
15.6.1 the Products; and
15.6.2 all other sums which are or
which become due to the Seller from the Customer under any other contract or
account.
15.7 Until title and ownership of
the Products has passed to the Customer, the Customer shall:
15.7.1 hold the Products on a
fiduciary basis as the Seller's bailee;
15.7.2 store the Products (at no
cost to the Seller) separately from all other Products of the Customer or any
third party in such a way that they remain readily identifiable as the Seller's
property;
15.7.3 not destroy, deface or
obscure any identifying mark or packaging on or relating to the Products; and
15.7.4 maintain the Products in
satisfactory condition and keep them insured on the Seller's behalf for their
full price against all risks to the reasonable satisfaction of the Seller. On
request the Customer shall produce the policy of insurance to the Seller.
15.8 The Customer's right to
possession of the Products shall terminate immediately if title and ownership
of the Products has not already passed in accordance with condition 15.6 and:
15.8.1 the Customer has a
bankruptcy order made against him or makes an arrangement or composition with his
creditors, or otherwise takes the benefit of any statutory provision for the
time being in force for the relief of insolvent debtors, or (being a body
corporate) convenes a meeting of creditors (whether formal or informal), or
enters into liquidation (whether voluntary or compulsory) except a solvent
voluntary liquidation for the purpose only of reconstruction or amalgamation of
the Customer; or
15.8.2 the Customer suffers or
allows any execution, whether legal or equitable, to be levied on his/its property
or obtained against him/it, or fails to observe or perform any of his/its
obligations under any contract between the Seller and the Customer, or is
unable to pay its debts within the meaning of section 123 of the Insolvency Act
1986 or the Customer ceases to trade; or
15.8.3 the Customer encumbers or
in any way charges any of the Products.
15.9 The Seller shall be entitled
to recover payment for the Products notwithstanding that legal and beneficial
ownership and title of any of the Products has not passed from the Seller.
15.10 The Customer grants the
Seller, its agents and employees an irrevocable licence at any time to enter
any premises where the Products are or may be stored in order to inspect them,
or, where the Customer's right to possession has terminated, to recover them.
16. QUALITY
16.1 The Seller is a re-seller and
not a manufacturer of the Products. In this respect and to the fullest extent
permissible by law, the Seller is unable to offer any express warranties of any
kind whatsoever in respect of the Products.
16.2 Save to the extent that any
exclusion or restriction of liability may be prohibited by statute, all implied
warranties relating to the Products (statutory or otherwise) including (without
limitation) any warranties relating to quality or fitness for a particular
purpose, shall be fully excluded.
16.3 The Products may be sold with
a manufactures warranty, details of which shall be dispatched with the
Products.
16.4 Products which are found to
be defective following delivery shall be dealt with by the Customer in
accordance with any subsisting manufacturer's warranty. For the avoidance of
doubt, this may mean that the Products are repaired as opposed to replaced and
must be returned directly to the manufacturer as opposed to the Seller.
16.5 All products purchased from Buy it Direct are supplied with the standard
manufacturer warranty. The warranty is valid for domestic use only and not
covered for the event of use within a commercial environment.
17. NO CANCELLATION RIGHTS
17.1 Condition 8 shall not apply.
For the avoidance of doubt, the Consumer Protection (Distance Selling)
Regulations 2000 do not apply to the sale of Products in the course of a trade,
business or profession.
18. RETURNS for Commercial
Customers
18.1 Subject to the Sellers
written agreement and the payment of a re-stocking charge (which is 25% of the
purchase price) by the Customer, the Products may be returned at the expense of
the Customer within 7 days of delivery.
18.2 No returns will be accepted
for goods shipped to outside the UK, Ireland and Channel Isles.